Shipping Policy for GlobeTradeConnect.com

Effective Date: 19.10.2024

At Globe Trade Connect, we aim to provide our customers with a seamless shopping experience, including transparent and efficient shipping services. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details to ensure compliance with Google Merchant Center policies and Australian regulations.

1. Shipping Costs

Shipping costs are calculated based on the product’s size, weight, and destination. The exact shipping charges will be displayed at checkout before you complete your order. We strive to provide competitive shipping rates and ensure there are no hidden fees.

  • Domestic Shipping:
    • Standard shipping: $50.25 
    • Express shipping: $74.07
  • International Shipping:
    • Standard shipping: $79.99
    • Express shipping: $105.00
  • Free Shipping: Free shipping may be offered for specific promotions or orders exceeding a certain value, as indicated on the product page or checkout.

2. Delivery Times

We process and ship orders within 1-2 business days after receiving payment. Delivery times depend on the shipping method selected and the destination:

  • Standard Shipping: 7-10 days / Allow 1-2 business days for processing of orders within Australia.
  • Express Shipping: 2-5 days / Allow 1-2 business days for processing of orders within Australia.
  • International Shipping: Delivery times vary by region and are provided at checkout Usually between 10-21 days / Allow 1-2 business days.

Please note:

  • Delivery times are estimates and may vary due to external factors, including courier delays or weather conditions.
  • Tracking information will be provided once your order is shipped, allowing you to monitor your package.

3. Order Processing

Orders are processed during regular business hours, Monday to Friday, excluding public holidays. Orders placed after hours or on weekends will be processed the next business day.

4. Shipping Restrictions

We currently ship to most regions within Australia and select international destinations. However, certain products may have shipping restrictions due to size, weight, or regulatory requirements.

For products like outboard motors and other large items:

  • Delivery Requirements: Ensure you have a safe and accessible location for delivery.
  • Special Handling: Some items may require special handling and coordination with our delivery partners.

5. Loss or Damage

We take great care in packaging your items to ensure they arrive safely. However, in the unlikely event your order is lost or damaged during transit:

6. Age Restrictions

For certain products, including outboard motors, the minimum age for purchase is 18 years. By completing a purchase, you confirm that you meet this age requirement. This policy ensures compliance with safety guidelines and promotes responsible ownership. Proof of age may be required at the time of purchase or delivery.

7. Returns and Refunds

For information on returns and refunds, please refer to our Returns Policy. Products must be returned in their original condition, unused, and within the specified timeframe to qualify for a refund or exchange.

8. Compliance with Australian Regulations

Our shipping practices adhere to all relevant Australian laws and regulations, including the safe transport of regulated items. For products like outboard motors, ensure compliance with local maritime laws and guidelines before use.

9. Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please contact us:

10. Updates to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy regularly to stay informed about our shipping terms.

At Globe Trade Connect, we are committed to delivering a smooth and reliable shopping experience. Thank you for choosing us for your product needs.