Effective Date: 19.10.2024

At Globe Trade Connect, we aim to provide our customers with a seamless shopping experience, including transparent and efficient shipping services. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details to ensure compliance with Google Merchant Center policies and Australian regulations.

1. Shipping Costs

Shipping costs are calculated based on the product’s size, weight, and destination. The exact shipping charges will be displayed at checkout before you complete your order. We strive to provide competitive shipping rates and ensure there are no hidden fees.

  • Domestic Shipping:
    • Standard shipping: $50.25 
    • Express shipping: $74.07 

  • Shipment within the EU

    You will receive your order via standard shipment (least expensive way) if not ordered differently. We only charge the actual costs of transport including packaging. Here you will have the opportunity to use additional services. Possible damages caused during transport are insured through us. The costs of return shipment are paid by you. We offer shipping to the following countries: Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, and the United States.

    Attention: For deliveries to the Canary Islands additional custom fees or taxes might be applicable. These have to paid by the consignee. Please contact your local authorities for more information in this regard.

  • International Shipping: 

The Globe Trade Connect team will gladly accept orders from all over the world and ship them to remote locations and ports when we receive a clear delivery address from you. These prices are with VAT. You also have the opportunity to take advantage of additional services at any time. Any occurring transport damage is insured by us. We would like to point out that customs duties, taxes, import charges, storage fees, exchange rates, currency differences or other costs may arise which Globe Trade Connect has no influence on and we cannot estimate or determine them beforehand – As this is the responsibility of the recipient who is obliged to pay any fees incurred. The return costs are also obliged to be paid by the recipient as well.

Customs can open and scan packages for control. For more information on costs, customs clearance times, etc., please contact your local customs authorities. The customs authorities of some countries require special proof of identification from the importer / consignee of goods before a consignment is released. As the importer / consignee of the goods, you may use an identification number, e.g. national identification number, CPF or tax number. Globe Trade Connect is not obliged to issue you or customs authorities with a supplier or long-term supplier declaration and / or an export declaration or to procure such from its own pre-suppliers. 

Please note that international shipping to certain countries is subject to delivery restrictions and not all items may be shipped to all countries. You are responsible for ensuring that products can be lawfully imported into the country of destination. It may also be the case for air and sea freight deliveries that a “door-to-door” service is not included and you may need to pick up the goods at the respective airport or seaport. We will not carry any additional transportation costs.

Goods delivered by Globe Trade Connect to Germany or to other European Union countries are, of course, subject to VAT. If these goods are then exported to NON-EU COUNTRIES, a VAT refund under § 7132 (3) UStG is possible on our part. We apologize for any inconvenience.

    • Standard shipping: $79.99 
    • Express shipping: $105.00 
  • Free Shipping: Free shipping may be offered for specific promotions or orders exceeding a certain value, as indicated on the product page or checkout.

2. Delivery Times

We process and ship orders within 1-2 business days after receiving payment. Delivery times depend on the shipping method selected and the destination:

  • Standard Shipping: 7-10 days / Allow 1-2 business days for processing of orders within Australia.
  • Express Shipping: 2-5 days / Allow 1-2 business days for processing of orders within Australia.
  • International Shipping: Delivery times vary by region and are provided at checkout Usually between 10-21 days / Allow 1-2 business days.

Please note:

  • Delivery times are estimates and may vary due to external factors, including courier delays or weather conditions.
  • Tracking information will be provided once your order is shipped, allowing you to monitor your package.

3. Order Processing

Orders are processed during regular business hours, Monday to Friday, excluding public holidays. Orders placed after hours or on weekends will be processed the next business day.

4. Shipping Restrictions

We currently ship to most regions within Australia and select international destinations. However, certain products may have shipping restrictions due to size, weight, or regulatory requirements.

For products like outboard motors and other large items:

  • Delivery Requirements: Ensure you have a safe and accessible location for delivery.
  • Special Handling: Some items may require special handling and coordination with our delivery partners.

5. Loss or Damage

We take great care in packaging your items to ensure they arrive safely. However, in the unlikely event your order is lost or damaged during transit:

6. Age Restrictions

For certain products, including outboard motors, the minimum age for purchase is 18 years. By completing a purchase, you confirm that you meet this age requirement. This policy ensures compliance with safety guidelines and promotes responsible ownership. Proof of age may be required at the time of purchase or delivery.

7. Returns and Refunds

For information on returns and refunds, please refer to our Returns Policy. Products must be returned in their original condition, unused, and within the specified timeframe to qualify for a refund or exchange.

8. Compliance with Australian Regulations

Our shipping practices adhere to all relevant Australian laws and regulations, including the safe transport of regulated items. For products like outboard motors, ensure compliance with local maritime laws and guidelines before use.

9. Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please contact us:

10. Updates to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy regularly to stay informed about our shipping terms.

At Globe Trade Connect, we are committed to delivering a smooth and reliable shopping experience. Thank you for choosing us for your product needs